Returns & Refund Policy
If something isn't right with your order, get in touch and we'll help you sort it out.
Draft wording. Please review and adjust this page before you start trading — nothing here has been checked by a legal adviser.
How to return an item
Email wisko.co@gmail.com to log your complaint and an arrangement will be made from there. Please include your order number so we can find your order quickly.
Returns window
PLACEHOLDER — please confirm how many days customers have to return an item, and we'll state it here.
Condition of returns
PLACEHOLDER — confirm whether items must be unused and in the original packaging.
Faulty or damaged items
Email wisko.co@gmail.com with your order number and photos and we will arrange a replacement or refund.
Refunds
Approved refunds are paid back to the original payment method. PLACEHOLDER — confirm the processing time.
Return shipping
PLACEHOLDER — confirm who pays return shipping in each situation.
Organised Inc. · hello@organisedinc.co.za